VoIP

Add business hours
Our phone service allows you to set your business days/hours. We can then set all inbound calls outside of these hours to be handled differently. This ...
Tue, 4 May, 2021 at 4:49 PM
Breakdown of call charges
As part of your VoIP service with Linix, you will receive x2 monthly invoices. Service Charge Number of extensions, call plan (optional), Geographic / ...
Tue, 4 May, 2021 at 3:57 PM
Can I transfer my number to you?
Linix offers a free porting service for any landline number. The type of numbers that we can port are: • 01, 02, 03, 0844, 0845, 0870 If you wish to por...
Mon, 16 Sep, 2019 at 3:57 PM
Can I use my own sounds/on-hold music?
Absoloutely. If you want to use your own greetings/on-hold music, please get in touch. If you are looking for a company to record greetings/on-hold music, ...
Mon, 16 Sep, 2019 at 3:47 PM
Cannot make/receive calls
Please check that you have an internet connection and that your phone is registered/getting an IP address. Please make sure the number you are callin...
Mon, 16 Sep, 2019 at 3:14 PM
Phone does not register
Please check that you have an internet connection and that your phone is registered/getting an IP address. If SIP-ALG is enabled on your router, please try...
Mon, 16 Sep, 2019 at 3:29 PM
Setup (GS Wave)
More and more, people tend to be away from the desk/office and either at home or on the road/working remotely. Using the GS Wave app allows you to connect ...
Mon, 16 Sep, 2019 at 2:59 PM
Useful Short-codes
We have included below a collection of useful short-codes that can be used with any desk/soft-phone (app) configured to use our VoIP service. By using d...
Mon, 17 May, 2021 at 12:33 PM