FAQs
Please note this guide is for adding your streaming devices (such as Xbox, PlayStation, Amazon Firestick). For any other devices, such as laptop/mobile pho...
Tue, 18 May, 2021 at 3:10 PM
If you are seeing the below error message whilst using Amazon Prime Video on any of your devices, please read on for troubleshooting tips & advice. ...
Fri, 28 May, 2021 at 3:15 PM
Turn on your Playstation 4 without any disk in the drive and wait for the menu to pop up Navigate to the Settings icon (located on the far left) ...
Tue, 18 May, 2021 at 3:12 PM
To find the MAC address on your Xbox One, Series S|X follow these simple steps: Open the Xbox Guide by pressing the Guide button on the controller. Na...
Tue, 18 May, 2021 at 3:09 PM
Please see below for quick instructions to find the MAC Address on Windows, Mac, and Chromebook computers if you have been asked for this by one of our supp...
Fri, 14 May, 2021 at 5:21 PM
If you've been asked for your phone's MAC address by one of our support agents, this guide should help you quickly find this. iPhone Sett...
Sat, 12 Mar, 2022 at 12:48 PM
There is a maximum allocation of 5 devices per student. This is if you are connecting directly to the wifi network. If you have other devices (such as ...
Mon, 16 Sep, 2019 at 1:16 PM
If you receive a message similar to "you have too many users", please contact us. We will then clear any active sessions and clear the database f...
Mon, 16 Sep, 2019 at 1:43 PM